Headquarters
Carrera 30 # 7A 381
Medellín, Colombia
UTC−5
About us
A diverse team that takes pride in world-class software
Since 2012 Tailorsoft has worked with industry-leading companies around the world to craft enterprise-grade software across the full range of business requirements.
How we got here
We started out focused on clients in the fashion industry. Our ability to meet and exceed customer expectations saw us grow quickly, and we have since gained in-depth experience in fields as diverse as health supplement direct sales, construction project management, pattern making, in-browser 3D virtual reality for online learning, and the automotive industry.
We have been delivering solutions to multinational companies for over a decade. That means we have dealt with multi-currency problems, multi-language sites and time-zone issues before, and we know where they tend to bite.
Our bench includes managers, front-end developers, back-end developers, system administrators (AWS certified, Google Cloud experts), UI/UX designers and quality assurance engineers — so we can scale to the needs of a country rollout rapidly.
2012
Founded
Delivering enterprise software since
3
Continents
Offices giving genuine 24-hour cover
7
Industries
From construction to direct selling
India Office
103, Om Gurudev Plaza
Indore, India
UTC+5:30
New Zealand Office
81 Wakefield Street
Auckland, New Zealand
UTC+13
Diana Gutierrez
General Manager, Colombia Office
Deepak Jain
Tech Lead, India Office
Daniel Taylor
CTO, New Zealand Office
Agile by default
Two-week sprints using the full set of scrum events and artifacts, with certified scrum masters and product owners on the team. Every sprint ends in a demo, and your feedback goes straight into the backlog. Where a client’s objectives suit waterfall or another approach, we adopt that instead.
DevOps culture
Infrastructure as code so new instances are created automatically and stay consistent with each other, and CI/CD pipelines that move changes through QA, UAT and production.
Support you can hold us to
We are willing to sign an SLA committing to answer any technical question within two hours. Teams in Colombia, India and New Zealand make genuine 24-hour support possible, with the India team managed out of our New Zealand office.
Tier 1
Customer service
Your customer service team, working from a ticketing system we help you integrate.
Tier 2
Production support
Issues that need investigation but no code change or deployment.
Tier 3
Development
Code changes that go through development, QA and a deployment to production.
We help clients integrate with help desk software such as Zendesk and Freshdesk. Anything customer service cannot resolve escalates to our technical teams, and we are willing to sign an SLA committing to answer any technical question within two hours.
Certainly of all my tasks on this project, working with Tailorsoft was the easiest.
Tailorsoft team are a pleasure to work with. They are technically competent and good communicators. I hope we get the chance to work together again.
Well done to you and the team! That makes all the difference.
It’s very refreshing to be working with a vendor that is willing to try to find a way to make something work.
Work with us
We will tell you straight whether we are the right team for what you have in mind.
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